Building Maintenance Manager

Company Overview

Kipling is one of Canada’s largest and most successful independent full-service property management companies. Our core focus is property management – both commercial and residential. With offices in Toronto, Kitchener-Waterloo, Calgary and Edmonton, Kipling currently manages over 28M square feet across 150 properties of various asset classes across Canada. Our reputation is built on trust, integrity, professionalism, and strong leadership, while our hands‑on approach allows us to focus on creating well‑managed and profitable investments for our clients : Trusted partners managing your real estate investments.

Position Summary

The Building Maintenance Manager is important to the successful operation of a residential property and is responsible for the physical maintenance of the property(s) and surrounding property and daily management and training of support staff. The Building Maintenance Manager must have a service‑oriented approach, excellent communication skills, and work flexible hours including month‑end and on‑call emergency requirements. A positive attitude within a learning environment is essential, and participation in company training and development workshops / seminars will be necessary for continued development. Reports to the Property Manager.

Responsibilities

Customer Service

• Professionally and courteously handle all inquiries, feedback, complaints or concerns. Ensure a high level of resident relations is maintained through regular contact and proactive attention to resident needs
• Maintain an overall focus on enhancing the customer experience
• Foster a strong customer service culture amongst all staff
• Promote a strong sense of community

Management and Administration

Maintenance

Requirements

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