Job Description
Job Description
Coordinator, Youth Programs
Full-Time, Contract (End date : March 19, 2027)
London & Middlesex, Ontario (London & Middlesex Zone)
- Application Deadline : February 17, 2026 -
Every person in our community has the right to safe, affordable, quality housing and to live with dignity and as much independence and choice as possible.
Our Independent and Youth Housing programs embody this ideal by providing stable, independent housing, with regular supports, for individuals experiencing mental health or addictions concerns. Members of this team work with residents to build life skills, grow their personal strengths and ultimately, achieve greater wellness and independence.
The Coordinator of Youth Programs will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to assist with the rehabilitation and community integration of clients. This role will include duties and responsibilities that support program Managers and Directors with the management of the day-to-day program functions, providing direction and supervision to direct service staff, and for supporting the administrative and staffing requirements in program(s).
The Coordinator role is not within the bargaining unit and will not carry a client case load and will only perform direct service work in emergency situations, or in support of a direct service staff member.
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE'RE OFFERING :
What you'll be making - $31.76 to $39.01 per hourThe above are initial rates; with grid increases as per policy
Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the gridWhen you'll work - 70 hours over two-week period; Monday-Friday 8 : 00am-4 : 00pm; 1 hour unpaid lunchWhat your benefits will be – 9% in lieu of benefitsYour pension plan – Optional enrollment in Healthcare of Ontario Pension Plan (HOOPP)HOW YOU WILL BE MAKING A DIFFERENCE :
Support of Direct Service Team :
Assists Manager with organizing and directing the day-to-day work of staff, including program tasks and the distribution of work amongst staff membersTravels to assigned program sites for the purpose of checking-in with staff and teams on a regular basisBuilds relationships with staff members to support collaboration, well-being, program improvement, and a positive work environmentMonitors team dynamics and well-being; consults with the Manager to address concerns Addresses questions and concerns from staff members, consulting with the Manager as neededShares feedback with staff members in a manner that is constructive, respectful, and client-centeredConsults with Manager to address performance issuesAssists with performance reviews for staff members, as assigned by the Manager(s)Acts as a resource to staff members regarding challenging clients, clinical approaches, and program concerns; works collaboratively with staff members to develop solutionsCompletes staff work observations and supports professional consultations, as neededProvides staff members with supervisionEnsures effective and timely flow of information amongst staff members, as well as to and from the Manager and DirectorRespects and acknowledges the contributions, opinions and expertise of all team membersUtilizes effective conflict management skillsSupports decision-making and flow through of communication the Manager and / or DirectorProvides direction in emergency situations; assists the Manager with providing appropriate debriefing and supportive follow-upOperations :
Works with Manager to screen, interview, score and hire new staff, both internally and externallySupports the orientation and training of new staff and existing staffSchedules and approves time-off requestsResolves scheduling conflicts and directs / re-assigns staff members as needed to support program functions and ensure safetyFor programs requiring Relief coverage :Monitors Relief pools to ensure Relief staff are engaged and trained to provide appropriate client support
Manages Relief pool composition to ensure adequate coverage; initiates reach out to disengaged Relief staff members and / or initiating the hiring of additional Relief staff members, as neededReviews intakes and waitlists to assign clients for optimal fit based on client needs and existing staff caseloadsLiaises between staff and Manager with respect to client access and flow; assists with assessing potential fit for the programImplements new initiatives and policy / procedure changes within the program(s)Oversees daily program planning, problem solves issues and provide guidance around program concerns and directionEnsures program consistency and ensures services are delivered with compassion, inclusiveness and accountability in a welcoming environmentProvides leadership back-up when Manager is absent, including waitlist managementSupports coordination of Coordinated Care Plans (CCP) with community partners and staffAdministrative and General Responsibilities :
Ensures program is conforming to accreditation standardsEnsures Health and Safety Committee duties are carried out, as requiredPerforms file audits and quality reviews, coordinates any resulting follow-up with the ManagerRepresents the program(s) on the Electronic Health Record (EHR) CommitteeProvides solutions for any questions related to documentation, and the EHRAddresses any site concerns regarding the physical property (internal and external) and reports concerns to Property Services Department, as appropriateProfessionally liaises with community partners regarding programs; providing information and updatesTakes on special assignments, as agreed with the Manager or DirectorCompletes statistics, as required specific to the program areaSupports payroll input, documentation and approvals, as neededEnsures financial documentation and documentation related to clients is completed and submitted, as per organizational requirementsCoordinates and / or orders program suppliesSupports staff members to problem solve any IT concerns, notifying the IT department as neededOther duties as requiredWHAT YOU'LL NEED TO APPLY :
Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
We require the following qualifications :
Post-secondary education in health, social, behavioural science or related field (Degree preferred) ( Primary proof of credentials will be required during the hiring process, i.e. an original degree / diploma / certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)Valid Driver’s Licence and access to a vehicle with adequate insurance to meet job requirementsDemonstrated ability to attend work regularlyMinimum of three years’ experience working with people with mental illness and / or addictions and / or working in a social services fieldClear, current Police Vulnerable Sector Check (PVSC)We prefer the following qualifications :
Certification in CPR and First-AidKnowledge of psychiatric medicationsKnowledge and experience managing schedulesRegulation with a certification body preferredBilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du CanadaINTERNAL APPLICANTS : To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.
Get your application in by – February 17, 2026 :
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact
Legal Notifications :
For legal purposes our full business name is : Canadian Mental Health Association Thames Valley Addiction and Mental Health ServicesArtificial Intelligence is not currently employed in our recruitment processesPowered by JazzHR
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