- Provide technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Respond to help desk requests and resolve issues in a timely manner.
- Perform system upgrades and updates as needed.
- Collaborate with IT team members to implement new technology solutions and enhancements.
- Maintain inventory of IT equipment and software licenses.
- Conduct regular system audits to ensure compliance with company policies and procedures.
- Assist in developing IT policies and procedures.
- Train employees on proper use of IT systems and software.
- Stay updated with industry trends and best practices in IT support and services.
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Junior IT/Help Desk Technician
Junior IT/Help Desk Technician. ...
IT Help Desk _TX KP
Respond to help desk requests and resolve issues in a timely manner. Collaborate with IT team members to implement new technology solutions and enhancements. Conduct regular system audits to ensure compliance with company policies and procedures. Stay updated with industry trends and best practices ...
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