Sr Pega Developer

Requisition ID : 240568

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As an Intake team Pega Developer, the incumbent will work closely with the Senior Lead Solutions Architect on the Intake team.

Is this role right for you? In this role you will :

• Lead the technical design and implementation of changes to the Canadian Contact Center Platform.
• Architect and optimize CEC experience
• Guide the development of enhancements to the platform across the various development areas including BAU, Intake and Special Projects.
• Lead impact reviews around planned programs / initiatives.
• Collaborate with areas that interface with our platform
• Define and enforce best practices including coding standards and guard rail score alignment
• Mentor internal Pega developers and Contract teams, fostering a culture of innovation, accountability and continuous improvement.
• Drive experimentation and optimization through proof of concepts and other means.
• Ensure compliance with data governance, privacy regulations and responsible AI standards.
• Maintain system protocols and documentation to support operational excellence and risk management
• Champion cross-functional collaboration and influence strategic decisions across initiatives.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have :

What's in it for you?

Location(s) :  Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.