Business Transformation Analyst - Core Banking

Job Description

Job Description

Salary : $81,574.14 to $137,044.56

General Bank of Canada is a Schedule 1 Chartered bank headquartered in Edmonton, Alberta, and part of the Wheaton Group. Our journey began in the 1950s with an entrepreneurial spark that has grown into one of Canadas fastest-growing small banks, delivering innovative financing solutions across automotive, aviation, and commercial sectors.

At GBC, our core values of Trust, Discipline, People-Centric Approaches, and Innovation drive every decision we make. We leverage our nimble structure to pioneer forward-thinking banking solutions in the digital era. Proudly certified as a Great Place to Work for six consecutive years, we are dedicated not only to transforming banking but also to making a real impact in the communities we serve. Since 1969, our ongoing partnership with United Way has fueled volunteer initiatives, fundraising, and community programs that truly change lives. When you join our team, youre contributing to a future where innovation and community go hand in hand. We love it here and know you will too!

The Opportunity

General Bank of Canada is looking for a permanent, fulltime Business Transformation Analyst Core Banking join as a key contributor with the Banks Data, Technology and Innovation (DTI) team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the Bank of the future with considerable potential for learning, growth, and advancement.

This role supports The Banks evolving need to align operational efficiency and product evolution in the FinTech space. The Business Transformation Analyst will work across various internal teams to identify business inefficiencies and help shape product solutions that deliver tangible results in speed, accuracy, and improved internal and direct and indirect customer experience in General Bank of Canada (GBC) Bank to Business to Consumer (B2B2C) business model.

This role bridges the gap between process optimization and digital product development and also serves as the subject matter expert (SME) for the core banking systems (Portfolio+ and Thought Machine Vault Core), helping ensure that system behavior is understood, evaluated, and incorporated appropriately in process changes, issue investigation, and system updates. The individual should also have a strong understanding of financial services workflows, data compliance and how technology can be leveraged to improve internal operations and external relationships in our B2B2C model.

Please note, we are considering both internal and external candidates for this role.

Position Responsibilities

Business Process Optimization

• Core Banking System Insight : Apply subject matter expertise in the core banking systems to ensure that process mapping, gap analysis, and redesigned workflows accurately reflect system behavior and system constraints.
• Map & Analyze : Lead process discovery and documentation for key workflows (e.g., onboarding, payments processing, risk reviews). Drive the creation and use of clear, reusable templates and documentation standards introduced for process analysis and business case development.
• Spot Opportunities : Identify inefficiencies, compliance friction points, or manual workarounds that could be addressed through technology or enhanced process design.
• Model Improvements : Design improved process flows, create gap analyses, and provide return-on-investment (ROI) impact of proposed changes.
• Support Execution : Work with DTI teams to implement automation or workflow tools that align with proposed improvements.
• Metrics Focus : Prioritize metrics and data-driven decisions to optimize automations and workflows.
• Adoption Focus : Continually deploy techniques to educate and excite business teams on business process improvement, including the creation of training artifacts as needed.
• Bias for Action : Be a strong collaborator that involves the right parties at the appropriate times and can recommend optimal solutions to overcome disagreements, ensuring progress without falling into analysis paralysis.

Technology Product Management

What You Bring to the Table

Required Qualifications

Preferred Qualifications

Position Details

What GBC Brings to the Table

At General Bank of Canada, we offer more than just a paycheque. We offer the opportunity to build your career and elevate it to new heights. Our compensation package includes base salary, group benefits, and a matched retirement savings plan program.

Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. We also provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses. Recognized as one of the Best Workplaces for Mental Wellness in 2025, we take mental health seriously. That's why we offer extra coverage for mental health practitioners and a dynamic employee assistance program.

As an employee, you can expect more than just our competitive compensation package, comprehensive group benefits, and matched retirement savings plan. We also offer the following :

How to Apply

We invite you to apply directly through our Careers portal at generalbank.ca / careers. If you need assistance, you can contact us at . While we appreciate all applications, only candidates selected for further consideration will be contacted directly.

At General Bank of Canada, we believe that diversity drives innovation and fosters a culture of inclusion. We are proud to be an equal-opportunity employer, dedicated to creating a welcoming and supportive environment for all employees. We are committed to building a diverse and inclusive workforce that mirrors the rich diversity of our communities and customers.

We believe that accessibility is a fundamental aspect of our commitment to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process, and we will work with candidates requiring accommodations. If you require an accommodation, please reach out to our HR team directly ().

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

Applicant Privacy Notice

To learn how we collect, use, and protect your personal information during the recruitment process, please review our Applicant Privacy Notice at the following link : .