Program Assistant II (The Training Group)

Salary Range $53,738 to $60,006 annually. Salary scale and wage increments are in accordance with the Collective Agreement

Location Surrey Training Centre

The Opportunity

You’re a pro when it comes to organizing, planning, and providing exceptional customer service. You’re passionate about helping others and you’re committed to ensuring students, faculty, and staff are supported. With your administrative strengths and incredible communication skills, your role is key to maintaining daily operations for the Faculty of Commerce and Business Administration.

If this sounds like you, we need your talents! Apply to the Program Assistant II (The Training Group) position, and join our dedicated and supportive team.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree‑granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What It Takes

• Completion of one‑year certificate in Office Administration or Administrative Diploma with a minimum of two years of directly related work experience in an educational institution and / or contract training environment; or an equivalent combination of training, education and experience.
• Demonstrated ability to keyboard 40 wpm accurately, together with proven ability to use computer applications such as Microsoft Office Suite (Word, Excel, Teams, Outlook, SharePoint), Adobe Pro, and Web Survey tools.
• Experience using ministry / government databases and / or Client Relationship Management systems is an asset.
• Proficiency with Customer Service concepts such as building customer loyalty, handling difficult issues, and managing customer service.
• Proven ability to take and prepare minutes, organize and systemize office processes; as well as prepare general office correspondence, business letters, client satisfaction reports, and other related program / department documents.

Additional Information

For the Full Job Description, Click Here

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