Accounting Clerk - Accounts Receivable & Administration

Accounting Clerk - Accounts Receivable & Administration

SKYTRAC is a leader in transforming aviation communication through cutting-edge satellite and cellular technologies. Trusted by operators, OEMs, and organizations worldwide, SKYTRAC serves over 800 customers across all aerospace sectors. Our Low Earth Orbit (LEO) satellite solutions are redefining connectivity and reshaping the future of aviation.

Reporting to the Controller, the Accounting Clerk – Accounts Receivable & Administration supports Finance operations by managing customer collections, maintaining accurate accounts receivable records, and providing timely reporting to management. This role also supports customer risk mitigation and provides administrative support across both office locations (Kelowna and Ottawa) in a fast‑paced environment.

Success in this position requires strong professional written and verbal communication skills, including the ability to confidently manage difficult conversations, a high level of attention to detail when reviewing and interpreting customer contracts, and proven organizational skills to effectively prioritize tasks and adapt to changing priorities.

This position is based on‑site in our Kelowna, BC office.

As an Accounting Clerk, responsibilities include :

Collections & Customer Support

• Collaborate with Customer Support (CS) to monitor customer account balances, payment status, and collection activity
• Investigate and resolve Accounts Receivable‑related customer inquiries received via CS, including managing tickets through the company’s CRM platform
• Communicate directly with customers via telephone / email as required to resolve billing and payment inquiries
• Prepare and review weekly AR open item reporting, identifying overdue accounts and executing collection strategies
• Identify and implement opportunities to strengthen collections workflows, customer follow‑up processes, and reporting consistency

Billing and Payment Support

Administration & Other Duties

What You Bring

Candidate Must Have’s

This will make you stand out

At SKYTRAC, we are a dynamic team of passionate experts. We are driven and dedicated; we take ownership of our work, and we are committed to delivering results. We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do. We thrive in a fast‑paced, ever‑evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer :

This position is for an existing vacancy within our Finance & Admin team.

The salary range for this role is $55,000 - $60,000 CAD. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.

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