Operations Performance Analyst Lead

Operations Performance Analyst Lead – Shell

Scotford Refinery – Alberta, Canada

What’s The Role

Shell seeks an Operations Performance Analyst Lead to join its team at the Scotford Refinery. The role focuses on providing analytical support for the Assets and Production Support organizations, monitoring and tracking critical business functions such as budget, overtime control, maintenance execution efficiency, and key performance indicators that drive improvements in overall business results. As a key enabler in interpreting site‑wide data, the analyst will support the Site Leadership Team by consolidating data from multiple sources, disciplines, and departments to identify where business targets are being met and where corrective actions are needed. The role also leads a team of site time focal points and offers a hybrid schedule (remote two days per week, on‑site three days).

• Lead a site team of three responsible for managing hourly time (site time focal) for pay and time deliverables
• Deliver analysis for Site and Production to provide assurance on key performance metrics
• Prepare and deliver monthly reports on site performance (MBR and scorecards), including production and routine maintenance overtime analysis
• Generate monthly site reports for HR on overtime
• Transform data into actionable insights using Power BI, Excel, and PowerPoint
• Support HR employee and industrial relations on data analysis
• Provide oversight and analytics on data within SchedulePro
• Perform analytics on the application of the Hourly Pay Practice (HPP), CBA and scheduling practices
• Communicate insights to leaders to support consistent application and performance improvements
• Support, train, and coach site users to ensure effective use of SchedulePro
• Lead the department as the Document Control focal supporting the application of the Document Control process
• Provide time entry assurance and back‑up support for the Production Time focals on payroll entry

What You Bring

• Legal authorization to work in Canada on a full‑time basis (for any person other than the current employer)
• Bachelor’s degree
• At least five years of experience in a complex organization
• Deep understanding of operations or advanced data analysis skills
• Proficiency with analytical and communication software such as Workday, Excel, Power BI, PowerPoint and SchedulePro
• Experience working in the energy sector and/or downstream is a plus
• Experience leading teams, either directly or indirectly, is a plus

We are committed to creating an equitable, inclusive, and diverse company and strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

After you submit your application, you will receive an email providing a link to a mandatory online assessment that must be completed within three days of receipt. The email will come from HireVue; please check your spam/junk mailbox if you do not see it. Once completed, your application will be reviewed to determine next steps.

What We Offer

• Continuously grow transferable skills to advance your career
• Collaborate with experienced colleagues to share unique expertise
• Achieve work‑life balance in a values‑led culture that encourages personal growth
• Benefit from flexible working hours and a hybrid work schedule (minimum three days on‑site per week)
• Perform at your best with a competitive starting salary and annual performance‑related salary increases
• Join an organization committed to becoming one of the most diverse and inclusive in the world
• Access a wide range of training and development programs

Shell in Canada

Shell Canada is an integrated energy company with more than 92,000 employees across 70+ countries, operating in Canada since 1911. Our Canadian businesses span upstream, integrated gas, downstream, renewables, and energy solutions, including joint‑venture partnerships with LNG Canada, shale gas assets in Alberta and British Columbia, a network of 1,400 retail stations, the Scotford Complex, the Sarnia Manufacturing Centre refinery, and initiatives in EV charging, hydrogen, and biofuels.