Overview
The Sales Associate develops deep, long lasting relationships with customers to increase sales, service, and loyalty. Compensation is commission based and tied to sales volume. The role requires delivering extraordinary customer service, meeting sales targets, and representing product and brand knowledge across merchandise categories.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition and retention
- Attend product knowledge and vendor training sessions
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients regarding events, requests, and follow up
- Resolve customer service issues and coordinate with management when needed
- Comply with health and safety policies and requirements
- Perform other duties as assigned
Qualifications
Minimum of 4 years experience in a commission based luxury sales environmentProven consistent sales performance achieving and exceeding quotasAbility to work a flexible schedule including evenings, weekends, and holidaysCollaborative team orientation and ability to work with othersUse of social media to build personal brand and promote self as a fashion influencerSkilled at using multiple technology channels to strengthen relationships and acquire clientsStrong understanding of current and emerging fashion trendsBroad product knowledge across all store merchandise categoriesProactive about staying informed on new merchandise deliveries to maximize sales potential#J-18808-Ljbffr