Store Manager-Didsbury, AB- Westview Co-op

What you’ll do:

We are seeking a highly motivated and experienced Store Manager to lead our Home Centre in Didsbury, AB. This role is a combination of leadership, financial oversight, customer service excellence, and operational management. You’ll be responsible for managing the day-to-day operations, optimizing store performance, and maintaining a positive team culture. You will also play a key role in developing customer relationships and driving sales growth.

As the Store Manager, you will oversee the following:

• Leadership & Team Development: Lead and manage a team of associates, focusing on performance management, talent development, and fostering a people-first culture. Drive engagement and career growth by providing coaching, training, and support to your team.
• Sales & Client Relations: Develop and maintain relationships with both new and existing clients, including providing estimates for building projects and coordinating special orders with outside vendors. Look for sales opportunities through customer interactions, outside sales, and site visits.
• Operations & Safety: Ensure that daily operations are safe, efficient, and in alignment with our Health and Safety program. Monitor inventory, ordering, deliveries, and general merchandising to maintain a high store image and operational standards.
• Financial Oversight: Manage the store’s financial performance, including sales, margins, expenses, and inventory. Review financial statements regularly to identify areas for improvement and work with your team to implement strategies to increase sales and profitability.
• Customer Service Excellence: Deliver exceptional service to members and guests, upholding our “You’re at Home Here” philosophy. Provide knowledgeable advice on general and complex building projects, and assist customers with finding the right products and solutions for their needs.
• Vendor Coordination & Inventory Management: Work closely with outside vendors to coordinate inventory orders and ensure accurate delivery and product availability. Oversee the ordering process and manage inventory to meet customer demands efficiently.
• Administrative & Miscellaneous Duties: Handle administrative tasks such as sales tracking, invoicing, claims, and ensuring all paperwork is completed accurately and on time.

Why it matters:

Our Team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who You Are:

We are seeking a results-driven, hands-on leader with exceptional organizational, communication, and team development skills to manage and support a team of 11 or more sales and logistics professionals. This role is responsible for driving sales performance, ensuring operational excellence, and fostering a collaborative, high-performing work environment. Experience in the lumber and building supply industry is considered a strong asset.

The Ideal Candidate Will Have:

• 5+ years of progressive leadership experience, preferably in retail or the building materials industry.
• Proven experience managing sales performance, client relationships, and vendor coordination.
• Strong knowledge of financial performance management, including sales analysis, inventory control, margins, and expense management.
• Demonstrated ability to lead, coach, and develop a team of 11+ employees while fostering a positive, accountable, and results-focused work culture.
• Excellent organizational, communication, and interpersonal skills, with the ability to motivate and inspire diverse teams.
• A commitment to delivering exceptional customer service and maintaining high operational standards.
• Ability to lift up to 50 lbs unassisted and operate equipment such as pallet jacks and forklifts.
• A valid Class 5 driver’s license.
• Willingness to undergo a Criminal Record Background Check.

This is a full-time position, the successful candidate must have the ability to work evenings, days, and weekends.

Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan with eligibility based on established criteria. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.