Automotive Assistant Service Manager

Job Description

Job Description

Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.

Plaza Auto Group is seeking an experienced  Assistant Service Manager to lead our service department at our Muskoka Nissan location. This is an exciting opportunity to oversee a full team of technicians and advisors while driving department growth, efficiency, and customer satisfaction.

What We Offer :

• Compensation : $50,000 - $90,000 annually
• Competitive salary with performance-based bonuses
• Comprehensive health and dental benefits
• Ongoing training, mentorship, and management support
• Opportunities for career growth and advancement within Plaza Auto Group
• Community Involvement : Take part in initiatives that give back to our local communities
• Positive Work Culture : Join a dynamic, energetic, and supportive team environment that celebrates excellence

Primary Responsibilities :

Assist in the management of the day-to-day operations and profitability of the service department

Oversee smooth operations across all areas, including quality performance, customer service, and overall effectiveness

Service Advisor responsibilities

Achieve department objectives

Work alongside service staff on dealership policies and procedures

Maintain a customer-focused environment and ensure high levels of satisfaction

Perform other duties as assigned to support department success

Skills & Abilities :

Strong leadership and organizational skills

Time management and multitasking abilities

Customer-focused with excellent interpersonal skills

High energy, drive, and enthusiasm for continuous improvement

Teamwork and collaboration across all departments

Experience & Knowledge :

Experience in PBS and electronic repair order systems

Strong background in automotive customer service and service department operations

Previous leadership or supervisory experience preferred

If you are an experienced service professional ready to take your leadership skills to the next level and help drive department growth, apply now to join Plaza Auto Group's Muskoka Nissan location as an Assistant Service Manager!