Bank Customer Sales and Retention Representative (Bilingual) - H

This part-time role is for Bilingual candidates only. Candidates will be required to speak both English and French fluently to be considered for a bilingual position.

Bilingual Applicants residing in Ontario are invited to apply!

Expected Start Date : March 2, 2026

Ask yourself...

Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?

Can you efficiently multi-task across various systems?

Do you enjoying working as a team?

As a Brand Loyalty Representative you would...

Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences

Promote customer advocacy and support the Canadian Tire Brand

Demonstrate a strong handle on our communication model

Problem solve to find creative solutions

Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute

Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations

Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in :

Customer Service Experience

Call Centre Experience

Fraud and Dispute knowledge

We’re always looking for great talent! In addition to competitive pay, we offer :

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our starting wage for this position is $23.59 with an annual salary review process

Our current department hours of operation are :

8 : 00am – 8 : 00pm, Monday to Friday,

8 : 00am – 6 : 00pm Saturday and Sunday.

Your scheduled shifts will vary according to business needs and the individual's given available time frames. Availability requirements range between days, evenings and weekends .

You can expect to be mainly scheduled for evenings and weekends upon hire.

As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions :

Reference Check

Credit Checks

Criminal Background Check

Sanctions & PEP Screening

This posting represents an existing vacancy within our organization.