Health Counsellor - Retail

Health Counsellor (Retail)

Location: Ottawa, ON - 2599 Carling Ave
Compensation:$19$21 per hour (based on experience)
Employment Type: Full-Time Approx 37.5 Hours a Week, Part-Time - Approx 22.5 Hours a Week

Retail Operational Hours:Monday to Friday 9:00am to 6:00pm, Saturdays 9:00 to 5:00pm, CLOSED SUNDAYS

Openings: 1 Full Time Position, 1 Part Time Position.

About NutriChem

NutriChem is a leader in personalized healthcare, offering services such as IV therapy, Body Chemistry Balancing, custom vitamin compounding, and naturopathic medicine. Paired with a full array of natural health products, our integrated approach ensures every solution is tailored to the individual. Learn more at .

Why Youll Love Working Here

• Competitive hourly wage ($19$21/hr)
• Staff discount on supplements and wellness products
• Opportunity to learn from naturopathic doctors and health experts
• Supportive, collaborative team environment
• Career growth in holistic health and retail operations

Your Mission

Deliver exceptional in-person customer service and expert health guidance within NutriChems integrated retail environment. Youll be a trusted resource for customers, offering personalized product recommendations and connecting them to clinic and pharmacy services.

What Youll Do

• Customer Experience
  • Greet customers warmly and provide informed, personalized guidance
  • Act as the primary contact for clients engaged in clinic appointments
  • Promote NutriChem services and recommend follow-up appointments
  • Address inquiries with confidence and compassion
• Sales & Retail Support
  • Manage register operations and ensure smooth transactions
  • Recommend health products based on customer goals
  • Communicate promotions and service offerings clearly
  • Maintain merchandising standards and assist with inventory
• Order Fulfillment
  • Process and fulfill customer orders accurately and efficiently
  • Coordinate with internal teams to ensure timely pickups and deliveries
• Team Collaboration
  • Work closely with pharmacy, clinic, and lab teams
  • Support training for Sales Associates and promote product knowledge

What Were Looking For

• Required
  • Minimum 1 year of experience in retail health, wellness, or supplement-focused customer service
  • Strong knowledge of supplements and natural health products
  • Excellent communication and problem-solving skills
  • Proficiency with POS systems and retail tech tools
• Preferred
  • Certification in holistic nutrition or related wellness discipline
  • Experience in pharmacy-integrated or clinic-support retail environments

Ready to Make a Difference?

Apply today and join NutriChems mission to deliver smarter, personalized healthcare!

Company Profile

NutriChem is the Realization of a VisionUnique, Smarter, Personalized Healthcare Our highly specialized services include IV therapy, Body Chemistry Balancing, custom vitamin compounding and naturopathic medicine services, which are paired with a full array of natural health products. Overseen by our experienced team of naturopathic doctors, our fully integrated service experience ensures our healthcare solutions are made just for you and no one else.

The job posting is for a VACANCY

For more information please visit:

Our website:

Our LinkedIn page: -compounding-pharmacy-&-clinic/