Here’s what you’ll deliver :
- Act as liaison between the customer and the financial institution by obtaining confirmation of financing, insurance, licensing, and other personal information for customers.
- Prepare credit applications for all customers and provide alternate solutions for customers who are not immediately approved for financing.
- Examine all required paperwork with the customer in order to complete the transaction.
- Build relationships with customers in order to close deals and ensure customer satisfaction, as well as being expected to keep in close contact with other departments to ensure an efficient and profitable sales operation.
- Engage with customers to up-sell financing, extended warranty, insurance, and chemical options with all customers in order to increase customer satisfaction as well as dealership profit.
- Maintain confidentiality on all sensitive information provided by customers.
- Establish a procedure to evaluate deals in accordance with lender and dealership guidelines.
- Maintain a lender guide of all relevant programs that is currently in use and retain product knowledge.
- Analyze credit reports in order to recognize a conventional deal and turnover accordingly.
- Prepare cost special finance deals, along with the profit sheets.
- Coordinate with auditors to ensure annual monitoring is carried out.
- Assess the changes in financial regulations and legislation, in order to stay up-to-date on the current changes.
- Advise Sales Consultants on how to obtain higher gross sales in the future.
- Attend weekly meetings with the Sales Manager and the General Sales Manager and give updates on current performance status along with current areas of opportunity.
- Prepare weekly and monthly reports as requested by management.
- Train Sales Consultants on finance, insurance, and protection products.
- Coordinate with the Sales and Service departments to schedule delivery dates, as well as the pre-delivery clean up services.
- Be knowledgeable of provincial regulations regarding finance and the fair credit reporting act.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.
What you need to succeed :
1-3 years of Financial Services Management or Automotive Sales experience.Outgoing and a positive attitude required.OMVIC Certification required.Dealer CRM system experience is required.Previous sales experience in an automotive, retail or hospitality environment.Proven ability to deliver exceptional customer service.Excellent problem-solving and organizational skills.Ability and willingness to be flexible under changing conditions.Ability to be creative and persuasive in negotiating with customersAbility to exhibit professionalism with a positive attitude under pressure.Well-spoken, friendly and articulate.Must have a valid Ontario Driver's License and good driving record.Experience with Google Suite & Dealership Management Systems an Asset, but not requiredAbility to use computers and peripherals efficiently and be detail oriented in using both.Must have strong written communication skills.What’s in it for you?
Excellent management support and guidanceOpportunities through our Internal career mobility programAccess to health, dental and vision insuranceDisability, critical illness and life insurance for the unexpectedOur Employee Assistance Plan (EAP) for you and your family's wellnessDiscount on vehicles, service and parts for you and your familyDiscounts to retailers and service providers across the countryFree and engaging employee eventsDid we mention we love giving back to our communities?!This compensation range will be based on knowledge, experience, commission and bonus earningsJob Type : Full Time - PermanentCompensation : $100,000 - $150,000 per year Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom. We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested.