Job Title Tenant Support Worker

Tenant Support Worker

Date : Dec 4, 2025

Location : Courtenay, BC, CA

Company : Lookout Housing and Health Society

Employment Status : Full Time Temporary until incumbent returns

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location : The Junction - Courtenay

Days and Hours of work : Sunday through Thursday, shift times 07 : 30 - 15 : 30 Hours. Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice.

Probationary / qualifying period : 488 hours with mid and end point reviews.

Night premium : given to staff that work 50% or more of their shift between 00 : 00-08 : 00 Hours.

Salary : $31.56 - $33.28 depending upon applicant's length of seniority (as per the Collective Agreement).

Job Summary

The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties

• Will participate in tenant intakes, and provide support services and assessments
• Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
• Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
• Complete required paperwork and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Some external work is likely to occur; use of an automobile may, at times, be useful
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

Education, Training and Experience

Skills And Abilities

Closing Date

Applications will be accepted until December 11, 2025 at 5 : 00pm

All qualified applicants welcome to apply. Those shortlisted will be contacted.

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

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