Representative II Consumer Operations (3 month contract)

TransUnions Job Applicant Privacy Notice

What Well Bring :

At TransUnion we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions our mission is to help people around the world access the opportunities that lead to a higher quality of life by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer we are improving the quality of life for individuals families communities and local economies around the world.

What Youll Bring :

• 2 years of experience in customer service or operational roles.
• Strong organizational skills with the ability to prioritize and multitask effectively.
• Skilled in handling complaints and exercising sound judgment for escalation.
• Professional demeanor when interacting with consumers colleagues law enforcement and clients.
• Exceptional attention to detail problem-solving and decision-making abilities.
• Proficiency in English; French is an asset.
• Familiarity with consumer reporting and privacy regulations is a plus.
• Ability to work independently and maintain focus in a fast-paced environment.
• Comfortable with technology and quick to learn new systems.
• Strong computer skills including the ability to manage and respond to email inquiries review documents on screen and navigate multiple applications effectively.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Availability to work scheduled hours Mon-Fri 8 : 30 AM 4 : 30 PM.

Impact Youll Make :

The Representative II Consumer Operations plays a key role in managing and operational processes including consumer-facing services mail handling document processing and compliance activities. This position ensures accuracy efficiency and adherence to regulatory standards while delivering exceptional service.

Key Responsibilities :

This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment.

This job posting is for an existing vacancy. The opening is to backfill a previously held position.

Accommodation is available including for applicants with disabilities in accordance with applicable laws.

TransUnions Internal Job Title :

Rep II Consumer Operations Support

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1