Brand Ambassador Sales Manager

Responsibilities

• Lead, manage, and inspire the Brand Ambassador team to achieve and surpass sales targets and key performance indicators (KPIs).
• Work closely with senior management to develop and implement sales strategies that align with WellnessLiving’s business objectives.
• Design and implement comprehensive training programs tailored to the unique features of WellnessLiving’s software solutions.
• Maintain internal documentation to ensure new hires and existing Brand Ambassadors are equipped with the knowledge and skills needed to effectively sell our products.
• Train Brand Ambassadors to effectively communicate the value proposition of our software solutions to prospective and existing clients.
• Ensure that all Brand Ambassadors represent WellnessLiving in a positive and professional manner, maintaining brand integrity and consistency in all customer interactions and presentations.
• Oversee the management and growth of customer relationships, ensuring that the team provides exceptional service, addresses needs promptly, and fosters long-term loyalty to WellnessLiving’s software solutions.
• Continuously monitor and evaluate the performance of individual team members, providing consistent constructive feedback, coaching, and mentorship to ensure growth and improvement.
• Track and analyze sales metrics, team performance, and market trends. Use data-driven insights to inform decision-making, refine sales strategies, and optimize the team’s effectiveness.
• Support the planning and execution of industry events, software demonstrations, and product launches. Ensure that brand ambassadors are well-prepared and equipped to maximize impact and drive sales at these events.
• Collaborate closely with marketing, product development, and other internal departments to ensure alignment between sales efforts and broader company goals.

Skills & Qualifications :