• Managing agent accounts; including but not limited to setting up of new hotel accounts training troubleshooting technical difficulties delivering commissions assisting guest service inquiries and maintaining relationships
• Assisting with planning and execution of tradeshows events and familiarization tours
• Attending hotel affiliate events functions and familiarization tours as a representative of BBTWCS
• Conducting administrative duties; including commission reconciliation CRM updates email newsletter updates and sales reporting
• Preparing and delivery of marketing collateral (flatsheets invitations) for agent program
• Collaborating with the sales and marketing team to develop in-market strategies and plans; focusing on building long-term relationships and increasing overall sales
• Acting as a Reservations Agent for our Agents program on mornings and weekends

• You have previous experience working in a fast-paced sales/guest service/tourism/hospitality/relationship building environment
• You work equally well independently and as part of a team
• You are proficient in Microsoft Office and are quick learner
• You have strong time management and organizational skills
• You have excellent interpersonal written and verbal communication and active listening skills
• You work well under pressure and possess strong attention to detail
• You have a naturally friendly and outgoing personality along with a professional attitude
• You are fluent in English; a second language is an asset
• A valid BC Drivers License and access to a vehicle is required
• You have strong knowledge of Downtown Vancouver and its surrounding areas
• Graphic design skills are an asset
• Event Management skills are an asset

• Paid training
• Free admission and discounts for you and a guest to over 90 attractions through the Tourism Privilege Pass
• Central Downtown Vancouver office with easy access to all transit routes
• Internal and external recognition programs for fun awards and prize opportunities
• Invitations to VIP tourism industry events networking opportunities and familiarization tours
• The little things like free coffee hot chocolate and sparkling water (available in-office)
• A respectful and safe work environment

Please visit our careers page to see more job opportunities.