Inside Sales Manager

This role leads the strategy and execution of the National Inside Sales Strategy through establishing team vision, delivering and coaching towards a national sales process, refining the inside sales expectations, and driving business outcomes with a high level of engagement. The Inside Sales Manager, Eastern Region will be directly responsible for the Eastern Region Business Development Managers (Inside Sales) and Business Development Associates in the Montreal office with oversight of the Eastern and Western Regions who will be supported by a Manager of Inside Sales in their respective offices (Montreal and Vancouver). In collaboration with our strategic partners that include portfolio managers, product, marketing, training and development, and tax and estate planning, this individual will seek to drive sales into our mutual fund, ETF, SMA, and Liquid Alternatives platforms. The Director of Inside Sales will report into the RVP Eastern Region and will be directly responsible for a team of approximately ten Business Development Managers (Inside Sales), in addition to four Business Development Associates.

Position Responsibilities

• Providing leadership, input to the development of business strategy for the Inside Wholesale Team, including training, development, performance management and succession planning.
• Establishing internal partnerships acting first as a key partner to the Senior Sales Management Team, the VP National Sales Manager and Head of National Accounts.
• Actively representing the Inside Sales Team in keeping with the National Sales Team’s mandate within the organization in order to facilitate a results based culture. Other partnerships internally would include Client Services, Training and Development, Human Resources, Product and Marketing, Portfolio Management, Capital Markets and Strategy, and Information Technology.
• Implementing initiatives as agreed on by the Senior Sales Management Team and the VP National Sales Manager.

The role (Internal Wholesalers) encompasses prospecting for new clients, rekindling relationships with advisors who have stopped supporting Manulife, building relationships with clients who have just begun to do business, assisting External Wholesalers with covering the top clients in the region, and inviting clients and prospects to Manulife events. The department plays an integral role in the future growth of Manulife Sales due to their primary responsibility of increasing the number of advisors selling our products.

Oversee Inside Sales Structure and Team

Strategic Development and Special Projects

Bonus and Performance Discussions

Recruitment, Development and Retention of Talent

Required Qualifications

Preferred Qualifications

When You Join Our Team

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https : / / www.manulife.com / en / about / our-story.html.

Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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