Food Service Worker - Red Fish Healing Centre, Coquitlam

Food Service Worker

New Red Fish Healing Centre, Coquitlam

BC Mental Health Program - Patient Food Service

Coquitlam, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Food Service Worker carries out a variety of duties at the diet station according to Food Safe protocols such as preparing, measuring and combining food ingredients; preparing, portioning and substituting food items according to special and reducing diets; washing, peeling, and slicing vegetables and fruit; preparing coffee/tea and toast; and assembling sandwiches and salads. Also strips wagons and washes dishes and pots; cleans food wagons, fridges and storage areas; and washes floors and removes garbage. Performs related clerical duties.

What you’ll do

• Prepares, portions, and substitutes food items according to special and reducing diets. Prepares sandwich fillings, salads and other related food items by methods such as combining, mixing and/or blending ingredients; measures, mixes, grates and/or blends food ingredients; and assembles items such as sandwiches and salads. Prepares fruits and vegetables by washing and cleaning; peeling, slicing, dicing, grating, and portioning. Counts, weighs and packages food items such as bagged lunches. Prepares beverages and food items such as tea, coffee and toast.
• Sets up diet food trays and ensures diet trays go to the correct wards by methods such as placing diet food on plates, attaching patient labels, loading meals on the correct food wagons, and delivering food as needed.
• Checks and records food and fridge temperatures by inserting thermometer in edibles and reading fridge thermometers. Advises supervisor of discrepancies arising from the actual versus required food and beverage temperatures.
• Places leftover prepared food items in cold storage according to established protocol by performing duties such as wrapping, labeling and dating items. Retrieves and utilizes leftover prepared food items, opened packages and/or cans before preparing further amounts. Discards refrigerated leftovers according to protocols.
• Prepares for and cleans up from internal catering functions by methods such as setting up tea and coffee and any accompanying snacks such as cookies. Delivers the catering.
• Strips, racks and washes items such as dishes, pots, pans and utensils; operates dishwashing and/or pot washing machines; and stacks clean dishes and utensils.
• Helps put away supplies ensuring they are put in the correct location, dated and rotated according to Food Safe protocols.
• Maintains work areas such as kitchen, dining room, food preparation and storage areas by performing cleaning duties such as sweeping and damp mopping floors, cleaning and sanitizing ward cutlery, mugs, dishes, counter tops, sinks, machines and equipment, and spot washing walls and splash areas; and removes garbage as required.
• Performs clerical duties such as answering the telephone; documenting food, fridge and dishwasher temperatures, and cleaning audits; and making diet labels.
• Performs inventory control duties such as storing and rotating food and supplies
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade 12 plus one (1) year’s recent, related experience, or an equivalent combination of education, training and experience.
• Food Safe Certificate.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Mental Health Program contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs:

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.