Program Manager, Capital Planning

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including :

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year.
• Fitness membership discount;

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home.

The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Are you passionate about construction and looking for an opportunity to work with Canada’s largest housing provider that is dedicated to improving the lives of residents from diverse backgrounds?

If this sounds like your ideal career, then Toronto Community Housing is the place for you! We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment.

In this role, you will get to work with a team of internal and external partners to manage major and minor structural construction projects for retrofit and renewal in residential buildings.

What you'll do

• Responsible to support the 10-Year Capital Financing Plan
• Development, planning, management, oversight and administration of the TCHC current, medium, and long term capital plans / programs
• Maintain, historic data and its system (around 372 Developments) in good standing and to analyze current procedures for improvements
• Regular and ad hoc reporting for internal and external stakeholders (eg : TCHC Senior Executives)
• Update Asset Planner on work completed
• Analyze trends in Facilities Condition Index changes
• Analyze remaining needs, engage in budget review
• Engage with Facilities Management (FM) frontline staff to determine priorities of work and drive out short, medium, long term Capital Plans
• Engage with stakeholders to review needs for Capital work
• Acting as a liaison and collecting and analyzing data from multiple sources
• Report findings to stakeholders in a uniformed and professional manner
• Experience in leading Building Condition Audits targeted to update the Capital Needs Database
• Report current status of assets at Development and building levels to stakeholders
• Analyze data to identify potential errors or omissions through review of completed building condition audits and stakeholder reviews
• Analyze and determining formats for reporting on varying types of information, including, past capital jobs, current and future budgets and current year status of work targeted to a specific audience to be presented publicly by Senior Staff or Communications
• Create specific templates to engage on reports in a uniformed manner
• Involvement on media relations reports that are accurate and easy to understand Process Development
• Review current processes regarding Building Condition Audits and Budget prioritizations
• Review current processes to report on past jobs, current job status and future planning
• Participate in discussion on work identification and communication

Liaise with the Senior Director to recommend on-going process improvement, technology change or customer service strategies

• Assist with managing and developing the Capital Planning team
• Report to the Facilities Manager of Capital Planning

What you’ll need

• Post-Secondary Degree in Business Administration or other relevant education and / or equivalent work experience
• Minimum of 5 years of experience (7 preferred) in a large public or private corporate environment in one or more of the following areas : policy analysis or development, performance measurement systems, internal controls, creation and monitoring of accountability systems
• Proficiency with computerized business applications including word processing, spreadsheet, presentation and database software applications
• Proven ability to analyze and interpret data, prepare reports and statements
• Technical Experience in Facilities Management and Planning
• People leadership experience preferred
• Practical knowledge of facilities management and maintenance service delivery
• Demonstrated experience utilizing computer applications and software packages such as MS Word, Excel and databases
• Highly developed interpersonal, conflict resolution, problem solving and communication skills
• Proficient with Microsoft 365, MS Word, MS Excel and PowerPoint and Outlook Mail
• Excellent customer service skills with the proven ability to communicate respectfully with clients, customers, vendors and staff and interact effectively with staff and managers within TCHC

Knowledge of Asset Planner software or similar, preferred

Knowledge and understanding of Capital Backlog and tools used to determine and report current status of housing stock and of FCI (Facilities Condition Index) calculations to ascertain TCHC’s Portfolio current state of repair

What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role.

If you are selected to move forward, the process will include one or more interviews and / or assessments and reference checks.

INDS