Tax Professional - Work from HomeIntuit • Red Deer, AB, CA

Tax Professional - Work from Home

Intuit • Red Deer, AB, CA

Il y a 3 jours

Type de contrat

Temps plein

Télétravail

Description de poste

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full-service return preparation, and managing product / software inquiries, you will contribute to accelerating our goal of powering prosperity around the world.
You will utilize government websites, professional resources, and the team’s expertise to seek out and deliver the right answer to the customer in terms they will understand.
This is a virtual, customer-facing role. You will use our state-of-the-art video communication software to interact with customers and will document your interactions to maintain accurate records.

Qualifications & Experience

Minimum of two (2) years of paid professional tax preparation experience.

You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.

Experience using professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.

Passionate about helping clients navigate the complexities of taxation and committed to enhancing our brand by delighting customers and empowering them to prepare their taxes.

Excellent customer service skills and comfort interacting with customers through video and audio tools in a professional, friendly, and confident manner.

Willing and available to work a flexible schedule with a minimum of 20 hours per week.

Proficiency in English. As a seasonal tax expert, you will interact directly with clients from across Canada, many of whom are English-only speakers.

Additional Credentials

Experience preparing Business Tax (T2) returns.

Experience preparing Quebec Tax (TP1) returns.

Skills & Abilities

Tax Expertise – Fundamental understanding of tax laws and concepts with a track record of seeking additional learning opportunities and staying current year over year.

Effective Communication – Strong written and verbal communication; active listening to understand client needs.

Complex Problem Solving – Willingness to understand client problems, leverage tools and resources, and escalate as needed.

Research / Resourcefulness – Curiosity and commitment to continuous learning; follows procedures and uses resources to deliver solutions.

Technical Acumen – Interest in tools needed for the role with basic troubleshooting ability.

Compensation & Benefits

Intuit offers a competitive compensation package with a strong pay-for-performance approach. The base pay range varies by location :

PEI : 24.50 / hour – 33.50 / hour

British Columbia : 24.50 / hour – 33.50 / hour

Nova Scotia : 24.50 / hour – 33.50 / hour

Position may be eligible for a cash bonus, equity rewards, and benefits in accordance with applicable plans and programs. The offered pay is based on job-related knowledge, skills, experience, and location. Pay equity is maintained through regular comparisons across categories of ethnicity and gender.

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Tax Professional Work from Home • Red Deer, AB, CA

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