Job Details
Description
About us :
Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years.
Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.
Our culture here at Peoples Group is formed by our values : Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join.
We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths;
we execute with passion.
About the work environment :
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home.
Typically, you'll be working regular business hours, Monday to Friday between 8 : 00am and 4 : 30pm with flexibility around start / end times.
We are hiring for this position out of our Toronto and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
About you :
You are an organized and results oriented project manager looking to join an entrepreneurial and growing organization. You have outstanding interpersonal skills and love a challenge.
You enjoy collaboration and working with a diverse group of people from different departments.
About the qualifications :
- 5+ years of proven experience in a customer-facing role within the banking or fintech industry, with a focus on project management or delivery.
- Bachelor’s degree in business administration or a related field.
- Scrum certification and / or PMP designation would be considered an asset.
- Experience with CRM software and project management tools (e.g. Microsoft Dynamics, Jira) is preferred.
- Experience with Core Banking Systems (Mortage Lending Platforms) would be an asset.
- An interest in understanding and eventually becoming a SME in the latest in fintech, banking and payments.
- Exceptional relationship management skills and the ability to engage various internal stakeholders.
- Experience with / understanding of CAPEX / OPEX financial forecasting and tracking of actuals.
- Strong interpersonal skills that extend to managing and diffusing conflict.
- A demonstrated commitment to valuing differences and working alongside diverse people and perspectives. A team player who is open to receiving and acting on feedback.
- Ability to multi-task, set priorities coordinate and schedule.
About the day-to-day :
- Manage end-to-end projects ensuring they are delivered on time and within scope.
- Serve as the primary point of contact for key client implementations, maintaining strong relationships and addressing any issues or concerns promptly.
- Work closely with cross-functional teams to onboard new clients, conduct training sessions, and provide ongoing support.
- Monitor project progress and prepare regular status reports for key internal stakeholders.
- Lead change management efforts to facilitate smooth updates / transitions for clients looking to modify their services with us.
- Identify opportunities for process improvement and contribute to product enhancement initiatives.
- Assist with documenting process and procedures detailing project management processes, methods, tools, guidelines.
- Act as liaison to organize workshops, meetings and retrospectives and communicate with cross-functional stakeholders on key findings.
Annual Compensation :
Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $90,000 and $110,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possess.
As part of our recruiting process, shortlisted candidates will be asked their salary expectations for this position.
Help us get to know you better by answering our application questions! Your participation is expected as an essential part of our selection process.
NOTE : Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest;
however, only those applicants under consideration will be contacted.
Qualifications
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Education
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Licenses & Certifications
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