DUTIES
AND RESPONSIBILITIES
- Advises prospective TRU students on academic offerings, admission requirements, and / or required prerequisite studies. Provides information on housing, scholarships, and other services available to TRU students. Advising takes place on campus with individual students and their families visiting TRU. Advising also takes place through telephone, electronic mail, and web-based correspondence.
- Provides educational plans and first year planning prior to admission.
- In collaboration with the Future Students Coordinators, plans and conducts on campus recruitment and conversion events, including campus tours, enrolment workshops and events, interactive on-line chats and other types of virtual meetings with prospective students, applicants, and newly admitted students.
- Acts as the first point of contact for receiving and screening student visitors, incoming calls, answering and redirecting incoming emails, providing information and directing students to appropriate areas; and providing assistance to students as they learn to navigate TRU.
- Delivers effective recruitment presentations at on campus recruitment events.
- Develops materials pertinent to student recruitment and conducts office duties.
- Tracks and handles online and in person appointment scheduling, gathers statistical information on meetings, events, activities, and produces reports, newsletters, spreadsheets and charts for the department.
- Assists with the development and assembly of background material for meetings.
REPORTS TO
Manager, Student Recruitment
QUALIFICATIONS
EDUCATION
Four-year Baccalaureate degree from a recognized UniversityEXPERIENCE
One year of related experience where public speaking, group facilitation, and office support were part of the responsibilities
Experience with student advisingSKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Ability to communicate effectively to a culturally diverse audience, both verbally and in writing, including strong interviewing, listening and interpreting skillsUnderstanding of cross-cultural communication; ability to interpret student needsAbility to use computer software and interfaces (, student record systems, relational databases, scanners, social media)Effective research, analytical, problem-solving and planning skillsAbility to work independently, as well as part of a teamDemonstrated ability to prepare and deliver effective oral presentationsAbility to plan, organize and prioritize tasks and meet deadlines, maintaining accuracy and attention to detailWORKING CONDITIONS
Sitting at desk and computer for periods of time; regular student contactGeneral office conditionsAbility to lift loads in excess of 20 kgFlexibility in work hours; some evening and weekend work
The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.