user support technicianDCS TECHNOLOGIES INC. • Vancouver, Metro Vancouver Regional District, CA
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user support technician
DCS TECHNOLOGIES INC. • Vancouver, Metro Vancouver Regional District, CA
Il y a 8 jours
Type de contrat
- Temps plein
Description de posteGive access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computers Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web‑server backup and recovery operations Provide customer service Manage incidents
Languages
English
Education
- College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Work is On‑site only. No remote options. Must be completed at the physical location.
Responsibilities
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industry
Software Development
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User Support Technician • Vancouver, Metro Vancouver Regional District, CA
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