About the Role
We are seeking a highly experienced Senior Project Manager / Project Leader to lead large scale complex public safety and IT initiatives within the Health Services Cluster. This role requires strong leadership stakeholder management financial oversight and deep experience delivering mission critical systems in 24x7 operational environments.
The successful candidate will manage multiple concurrent projects engage senior executives oversee vendors and ensure all deliverables align with OPS I and IT standards while maintaining zero adverse impact on public safety operations.
Key Responsibilities
Develop and manage project charters integrated project plans schedules work packages and communication plans
Obtain approvals and manage all required project documentation reports and artefacts
Manage expectations of senior executives steering committees and diverse stakeholder groups
Provide project and portfolio level reporting to senior leadership
Identify assess and mitigate project risks and issues escalating as required
Manage vendors and negotiate multi year contracts for technology support maintenance and warranty services
Develop business cases and management board submissions for long term support and maintenance approvals
Work closely with Ministry Legal and Procurement teams to ensure compliance with OPS processes
Coordinate project activities with Public Safety Operations to ensure no operational disruption
Lead financial management activities including budgeting forecasting and variance reporting
Manage multiple concurrent projects in accordance with OPS standards
Lead business analysis activities including problem identification opportunity assessment and solution design
Mandatory Qualifications (Must Have)
Project Management and Leadership
10 years of experience in program and project management
Strong working knowledge of PMI standards and project management methodologies
Proven experience managing all phases of large scale complex IT projects
Experience with SDLC and enterprise content management environments
Demonstrated ability to manage large project budgets with strong fiscal control
Experience using project management tools such as MS Project and Clarity or Planview
Technical Experience
Experience with Public Safety Answering Point telecommunication systems
Experience with communication console systems trunked radio conventional radio and backup solutions
Experience implementing or replacing voice communication and voice logging systems
Knowledge of radio paging and telephony back end technologies
Experience delivering projects from market scanning and procurement through implementation and closeout
Experience with PSRN initiatives
Analytical and Communication Skills
Strong experience working with large cross functional project teams
Proven ability to prepare executive level reports briefings and presentations
Excellent stakeholder management skills across technical and non technical audiences
Ability to work independently resolve conflicts and make sound decisions with minimal supervision
Strong written and verbal communication skills
Preferred Experience (Nice to Have)
Experience in the land ambulance sector and related stakeholder environments
Experience managing projects in 24x7 mission critical operational environments
Project Manager Project Leader • Toronto, Ontario, Canada