Technical Implementation Manager

At Landis+Gyr , we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024 , and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better!

The Technical Implementation Manager delivers the Company Gridstream Advanced Metering Infrastructure (AMI) solution to the Company’s customers using a structured deployment project lifecycle to ensure quality in our delivery. While working closely with a program deployment team, this role evaluates client business processes, consults with clients on technical feasibility and integration of processes utilizing the AMI solution, implements appropriate system configurations, features, and services for optimal system and network performance, and validates system quality to achieve client acceptance and satisfaction.  Individual must live in Canada and be fully bilingual French / English.

Key Responsibilities :

• Works with customer requirements to propose technical solutions
• Acts as primary technical resource that collaborates with the client throughout a deployment project and partners with a customer to develop requirements and propose technical solutions
• Performs customer system integration planning and implementation
• Ensures network equipment meets customer technical specifications
• Ensures network and software configurations meet customer technical requirements
• Troubleshoots network and software performance problems and proposes remedy options
• Provides functional and operational enhancement recommendations into the New Product Introduction (NPI) process based on client feedback
• Directs & executes network rebalancing / optimization plans
• Directs & implements new firmware, Device Control Word (DCW), and software releases with customer programs
• Establishes and monitors system performance reporting, recognizing adverse trends and taking necessary preventative and corrective actions
• Works closely with the Field Engineers to resolve complex issues relation to wireless communications and integrated software applications
• Investigates system failures, registration failures, and interactive read failures in system deployments
• Acts as liaison between Customer Operations Center, corporate development resources, and local project team to resolve technical issues
• Supports creation of Standard Operating Procedures (SOP) for technical elements of the system that are effective and repeatable Directs and executes system upgrades including the network with new software releases

Company Values :

Knowledge, Skills, and Abilities :

Accountabilities :

Education and Experience :

Working Conditions / Physical Requirements / Safety / PPE / OHSAS :

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you’ve considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay is in the range of $104,000 - $158,975 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.