dispatcher, trucks

Education

• Secondary (high) school graduation certificate

Tasks

• Maintain work records and logs
• Monitor personnel workloads and locations
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls

Supervision

• 5-10 people

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Electronic mail
• Electronic scheduler
• Operate GPS (Global Positioning System) and other navigation equipment
• Internet
• MS Windows

Service experience

• Trucking

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Physically demanding
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• Experience an asset
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week