Our client, a Top 5 Bank in Canada is looking to hire a Change Manager for their team with an initial of 12 contract which is renewable.
This role is currently hybrid with 2 days a week in the office.
- Create comprehensive change management strategy roadmaps and timelines, including stakeholder assessments, communication plans, leadership alignment plans, readiness and sustainment plans, and change metrics.
- Oversee and integrate the efforts of change management, training, customer experience, marketing, and front-line delivery, ensuring seamless coordination and execution across these areas.
- Perform thorough assessments to identify and analyze the impact of changes on stakeholders and develop strategies to address their needs and concerns.
- Organize and conduct training sessions for project stakeholders, ensuring they are well-prepared for the changes and understand the new processes and technologies.
- Develop engaging project communications and create compelling PowerPoint decks to effectively convey key messages and updates to stakeholders.
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes, and implement reinforcement mechanisms and celebrations of success to ensure long-term sustainability of the changes.
Must have skills :
- Minimum of 5 to 7 years of dedicated Change Management experience. This is a large-scale business transformation project that will affect employees and customers.
- Proven experience in not only strategic vision, but also following through on that vision to completion - the role will entail both strategic and tactical efforts.
- Experience leading teams and / or workstreams.
- Proficient in Microsoft Office suite : PowerPoint, Excel, Word.
- Manage multiple and diverse stakeholders with varying needs.
- Establish and manage communications processes, protocols and plans.
Nice-To-Have Skills :
- Certification in Change Management methodology
- Familiarity with Project Management approaches, tools and phases of the project lifecycle.
If you are qualified and interested in discussing this role in more detail, please submit your resume to [email protected]
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