Overview
Customer Service Representative - Part-Time at Ritchie Bros. RB Global (NYSE : RBA) is a leading omnichannel marketplace serving buyers and sellers of commercial assets and vehicles worldwide. The role focuses on providing exceptional customer service, handling inquiries, processing payments and sale-day activities.
Responsibilities
- Organize keys, file documents by internal coding system and by Lot number; upload documents to the web for each sale.
- Communicate with multiple departments, teams and customers who sign up equipment, assisting with documents such as LOLCs and purge documents.
- Process payments from successful bidders.
- Provide customers with information about auxiliary services.
- Deliver superior customer service to all customers.
- Support RB Unreserved Commitment to Safety : promote safety and personal responsibility for yourself, your team, coworkers, and customers.
- Perform other duties as assigned.
Qualifications
Previous work experience working in-person with customers.Experience using computers and the ability to learn new technology and software.Excellent keyboarding skills for data entry.A commitment to providing fantastic customer service.Ability to work well and maintain a positive attitude in high-pressure situations.Friendly, outgoing, patient personality.Ability to thrive as part of a team and pitch in where needed.Employment details
Employment type : Part-timeJob function : Customer ServiceIndustry : Construction, Machinery Manufacturing, and Truck TransportationSeniority level : Entry levelReferrals increase your chances of interviewing at Ritchie Bros. by 2x. Get notified about new Customer Service Representative jobs in Brandon, Manitoba, Canada.
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