Analyst, Technical Ops & Support

TransUnions Job Applicant Privacy Notice

What Well Bring :

At TransUnion we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions our mission is to help people around the world access the opportunities that lead to a higher quality of life by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer we are improving the quality of life for individuals families communities and local economies around the world.

What Youll Bring :

• 1 3 years experience in a technical applications support capacity
• Experience troubleshooting and resolving technical application issues with a demonstrated focus on excellent customer service skills.
• Experience working in an enterprise-level infrastructure environment.
• Ability to work under supervision and actively participate in technical projects from start to finish.
• Flexible in prioritizing job responsibilities and understanding business reasons for changing them.
• Possess the ability to make clear and quick business decisions as it pertains to technical aspect of core responsibilities in support.
• Ability to analyze problems and perform investigations to find cause and resolution.
• Ability to perform duties in critical situations (escalations for high-profile customers).
• Technical Experience in the following areas :

Operating Systems : Linux and Windows

Wed Love to See :

Impact Youll Make :

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

This job posting is for an existing vacancy. The opening is to backfill a previously held position.

Accommodation is available including for applicants with disabilities in accordance with applicable laws.

TransUnions Internal Job Title :

Analyst Applications Support

Required Experience :

IC

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1