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Call Center Representative

Call Center Representative

Savard GroupQuispamsis, NB, US
Il y a plus de 30 jours
Salaire
1 470,00 $CA par semaine
Type de contrat
  • Quick Apply
Description de poste

Savard is Hiring Bilingual Call Center Operators in Quispamsis, NB on Order No. 20354

Job Duties :

  • Monitor fire and security alarm systems utilizing specialized monitoring software and equipment
  • Handle all telephone calls efficiently and in a professional manner
  • Notify appropriate contacts or emergency authorities such as Fire Department, Police, Emergency Medical Services in a prompt and efficient manner following strict procedures
  • Diligently keep required records and files
  • Prepare and distribute reports internally and to external parties as required
  • Follow all established procedures, regulations and guidelines
  • Other related duties as may be assigned

Requirements :

  • Verbal and written fluency in both English and French
  • Education : secondary school diploma minimum
  • Preferred a minimum of 1 year experience in the same or similar role such as 911 Operator / Dispatcher, Customer Service, Representative (CSR), Telephone Operator / Agent, Call Center, Operator / Agent, Answering Service Operator / Agent, etc.
  • Excellent telephone and communication skills
  • Advanced computer proficiency with strong data entry / keyboarding skills
  • Ability to work under pressure
  • Attention to detail
  • Ability to stay focused at all times during working hours
  • Passing criminal record check
  • Shift Hours :

  • 12 hour rotating schedule of 4 on and 4 off consisting of 2 shifts @ 7 : 00 am to 7 : 00 pm and 2 shifts @ 7 : 00 pm to 7 : 00 am.
  • Participation in an on-call schedule required.
  • 24 / 7 Operation
  • O / T up to 60 hours

    Pay Range : 21.00 / hour

    Up to $1, 470 weekly with 60 hrs a week

    To apply, please do one of the following :

  • Respond directly to this job posting
  • Call 587-842-1073 and ask for job #20354
  • Email resume to [email protected] with job#20354 in the title.