Savard is Hiring Bilingual Call Center Operators in Quispamsis, NB on Order No. 20354
Job Duties :
- Monitor fire and security alarm systems utilizing specialized monitoring software and equipment
- Handle all telephone calls efficiently and in a professional manner
- Notify appropriate contacts or emergency authorities such as Fire Department, Police, Emergency Medical Services in a prompt and efficient manner following strict procedures
- Diligently keep required records and files
- Prepare and distribute reports internally and to external parties as required
- Follow all established procedures, regulations and guidelines
- Other related duties as may be assigned
Requirements :
Verbal and written fluency in both English and FrenchEducation : secondary school diploma minimumPreferred a minimum of 1 year experience in the same or similar role such as 911 Operator / Dispatcher, Customer Service, Representative (CSR), Telephone Operator / Agent, Call Center, Operator / Agent, Answering Service Operator / Agent, etc.Excellent telephone and communication skillsAdvanced computer proficiency with strong data entry / keyboarding skillsAbility to work under pressureAttention to detailAbility to stay focused at all times during working hoursPassing criminal record checkShift Hours :
12 hour rotating schedule of 4 on and 4 off consisting of 2 shifts @ 7 : 00 am to 7 : 00 pm and 2 shifts @ 7 : 00 pm to 7 : 00 am.Participation in an on-call schedule required.24 / 7 OperationO / T up to 60 hours
Pay Range : 21.00 / hour
Up to $1, 470 weekly with 60 hrs a week
To apply, please do one of the following :
Respond directly to this job postingCall 587-842-1073 and ask for job #20354Email resume to [email protected] with job#20354 in the title.