Client service supervisor

Tasks

• Co-ordinate activities with other work units or departments
• Examine and verify the accuracy of work
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Requisition materials and supplies
• Organize and maintain inventory
• Schedule and confirm appointments
• Receive payments
• Plan and control budget and expenditures
• Book appointments
• Answer inquiries and provide information to customers
• Answer telephone and relay telephone calls and messages
• Plan and organize daily operations

Resource usage and environmental studies

• Site remediation

Area of specialization

• Customs services

Work conditions and physical capabilities

• Attention to detail
• Large workload
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Early morning
• Evening
• Morning
• Night
• On call

Employment terms options

• Day
• Weekend

Workplace information

• On the road job