Hospitality Manager

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth.

Job Description

Aramark Canada is looking for a Hospitality Manager who will be responsible for the full operation of food services, housekeeping, and laundry in a multi-service environment that includes Long Term Care, Daily Assisted Living for over 100 beds facility.

Responsibilities

• The Hospitality Manager plans, administers and directs all unit activities related to food and facilities service.
• Ensures compliance with food safety, sanitation, and overall workplace safety standards.
• Interacts with client management and maintains effective client and customer relations at all levels of the client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all service supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
• Directs, staffs, and trains all service departments regarding quality, cost control, and cash handling.
• Supervises the housekeeping and laundry staff on all shifts to ensure adherence to established departmental cleaning and infection control standards.
• Assists with establishment of housekeeping and laundry standards and regulatory compliance. Develops work schedules for applicable areas of the facility.
• Develops operational component forecasts and can explain variances. Responsible for component's accounting functions.
• Ensures compliance with all contract obligations.
• Performs or delegates the monthly Food Safe Audit (Food Safety and Fundamentals).
• Performs or delegates the monthly Qualtrics targets.
• Performs or delegates the monthly Housekeeping Audits (Facility Fit Pro).
• Performs or delegates the monthly Safe Briefs, Safe Observations, JHSC Meetings and Workplace Inspections.

Qualifications

P&L accountability and / or contract-managed service experience is desirable.

Education

Associates preferred; Bachelors preferred.

Seniority Level

Mid-Senior level.

Employment Type

Full-time.

Job Function

Management and Manufacturing.

Industries

Food and Beverage Services.

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