Firewall Tech Lead (Hybrid)

We're seeking someone to join our Network Security – Firewall Platforms team as a Firewall Tech Lead in Cyber to lead the deployment and operational support of over 800 appliance-based firewalls and multiple other servers, proprietary tools, and supplemental third-party network security solutions.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Operations position at Vice-President level, which is part of the job family responsible for monitoring, detecting, and responding to security incidents to ensure the organization's systems and data are protected from actual and potential threats or breaches.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Job Description

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

Responsibilities

• Provide operational coverage within the Firewall Platforms Squad for firewall appliances : change management, incident management, and problem management.
• Lead advanced troubleshooting of network security issues, while closely collaborating with technology peers internally and externally (e.g. vendors) for diagnosis and resolution.
• Partner with business clients to understand and fulfill requests for network security solutions, including coordination with peer technology groups.
• Implement and continually seek improvement on monitoring and observability for network-based firewalls to ensure a healthy and resilient infrastructure, including custom-built, home-grown tools / scripts.
• Communicate and coordinate deployment of firewall appliances with external vendors / resellers and internal technology focused teams.
• Ensure compliance with all Firm policies and procedures related to the deployment of network security infrastructure.
• Potential for off-hour coverage (evenings and / or weekends) via mobile phone as part of an on-call pool in the Firm’s on-call system.
• Create and improve operational runbooks, including knowledge share across the broader firewall team.
• Assist in knowledge transfer by training both local and global teammates (via in-person and / or video recordings).

Requirements

Morgan Stanley Montreal supports the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI / ML.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

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