Senior Programmer Analyst

Job Description

Programmer / Analyst – Level 3

Location : Hybrid (Ottawa)

Clearance Required : Reliability / Secret (as applicable)

Contract Duration : 6 months (Possible Extension)

Role : Programmer / Analyst – Level 3

Security Clearance

Candidates must hold or be eligible to obtain a Government of Canada security clearance.

Position Overview

The Programmer / Analyst – Level 3 is responsible for designing, developing, modifying, and implementing applications and system components in support of enterprise-level programs. The role requires advanced analytical capabilities, strong experience in programming and system design, and the ability to work in complex environments. This position involves working closely with business stakeholders, technical teams, and project managers to ensure system stability, functionality, and optimization.

The ideal candidate has 10+ years of recent experience (within the last 12 years) as a Programmer / Analyst and has worked extensively in CRM, CMT, CMS, or Enterprise Case Management systems .

Key Responsibilities

The Programmer / Analyst – Level 3 will perform at least four (4) of the following core tasks (all included here for completeness) :

• Create and modify code and software for enterprise applications.
• Develop, modify, and enhance user interfaces , screens, and system-generated reports.
• Gather and analyse business and technical requirements , conducting feasibility studies and developing functional / system design documentation.
• Design methods, procedures, and workflows for small systems or sub‑components of larger systems.
• Develop, test, implement, and support small systems and subsystems of enterprise solutions.
• Produce and maintain technical documentation , including forms, manuals, data files, programs, and operational procedures.

Mandatory Experience

Programmer / Analyst Experience

CRM / Case Management Experience

Experience should include configuration, customization, workflow design, data analysis, and solution enhancement within CRM or case‑management environments.

Qualifications & Skills

Assets (Nice-to-Have)