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CCR-Care Coordinator
CCR-Care CoordinatorLifemark Health Group • Sydney, Cape Breton Regional Municipality, CA
CCR-Care Coordinator

CCR-Care Coordinator

Lifemark Health Group • Sydney, Cape Breton Regional Municipality, CA
Il y a 8 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste

Overview

Administrative Care Coordinator – Feit Physiotherapy. Status : Permanent Full-Time Employee. Location : Prince Street, Feit Physiotherapy, NS. We are seeking an Administrative Care Coordinator who fosters strong relationships between the clinic and its customers, including patients, staff, funders and referral sources, by providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service.

At Lifemark, we live our Core Values : "We have fun", "We strive for simplicity", "We trust each other to do the right thing", "We go the extra kilometre", and "We belong here".

The Administrative Care Coordinator is responsible for all aspects of patient intake, data entry, answering phones, outbound calling, receiving faxes and emails, as well as invoicing and payments, and coordinating clinic activity to support operations.

Why Lifemark?

  • Opportunity to work with a multi-disciplinary team of clinicians and be part of a driven team
  • Supportive and collaborative administrative team
  • Positive and comforting work environment
  • Opportunities for growth within a national company
  • Nationally recognized brand with a strong digital presence

Primary Responsibilities

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate detailed and accurate intake of information on the patient\'s first visit to the clinic and throughout their treatment plan
  • Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
  • Coordinate scheduling of patient appointments and maintain the patient’s medical record
  • Collect payment at time of service and maintain accurate insurance claims to third party funders
  • Complete data entry and billing for third party funders
  • Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
  • Qualifications & Core Competencies

  • High School Diploma, G.E.D. or equivalent
  • High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
  • Previous experience in a physiotherapy or private health care clinic setting is an asset
  • Excellent communication (verbal and written) and interpersonal skills
  • Computer savvy and data entry skills
  • Flexible and adaptable to change
  • Ability to hit the ground running with minimum supervision
  • Post secondary education in Medical Office Administration or related field considered an asset
  • Inclusion

    We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

    Accommodation

    Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent@lifemark.ca

    Visit and Apply today! Visit lifemark.ca / careers

    #J-18808-Ljbffr

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    CCRCare Coordinator • Sydney, Cape Breton Regional Municipality, CA

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