Social Services Program Manager

Introduction

The Department of Families is looking for a qualified individual to fill the position of Social Services Program Manager located in Thompson.

To be considered for this competition you must submit an application form with voluntary declaration. See below for further instructions.

Duties : Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated with policy interpretation, case management, program recommendations, operational planning and financial management and administration. The program manager provides knowledge and direction for crisis management, intervention and issue resolution in the provision of supports and services.

Areas of supports and services include Community Living DisAbility Services, Employment and Income Assistance, and non-legislated programs : Children’s DisAbility Services. Qualifications : Essential :

• Post-secondary degree in Social Sciences (BSW Preferred). A combination of education and experience maybe considered.
• Experience in human resource management and the ability to supervise a service delivery team, including attendance and performance management, orientating, training, coaching and developing staff.
• Leadership experience in a social service delivery environment which includes managing administration of programs, managing service delivery to clients, and planning and evaluation of services delivered to clients.
• Case management experience in a social services setting.
• Experience with the interpretation, evaluation and implementation of policies, processes and procedures.
• Strong interpersonal skills with the ability to develop, foster and maintain respectful relationships with diverse external and internal stakeholders.
• Strong analytical and problem-solving skills including the ability to synthesise information, make recommendations and decisions.
• Strong political acumen with the ability to manage confidential and politically sensitive material and situations in an appropriate manner.
• Excellent verbal communication skills with the ability to express ideas in a clear, concise and organized manner for a variety of audiences.
• Excellent written communication skills with the ability to create a variety of documents and reports for various audiences.
• Excellent organizational skills with the ability to manage, prioritize and meet competing deadlines.

Desired :

Conditions of Employment :