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JPC -1450 - Product Owner (Hybrid)
JPC -1450 - Product Owner (Hybrid)ITS Global • [GTA, ON], Ontario
JPC -1450 - Product Owner (Hybrid)

JPC -1450 - Product Owner (Hybrid)

ITS Global • [GTA, ON], Ontario
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
Overview

Are you passionate about all things Digital? Does it excite you to work in Canada's largest Telco fast-paced, adrenaline-driven environment? Well, look no further because we have the perfect opportunity for you. We are seeking a Digital Product Manager to join our team.


What you will be doing:

  • Help develop mobile strategies and plans based on business objectives, analytics, insights, metrics, and market trends and groomed through the consumer lens.
  • Conducts strategic planning to prepare product roadmaps; proactively identifies changes in the business and technology landscape, and identifies technical projects required to maintain/enhance service levels.
  • Advise, consult, and socialize with key stakeholders involved in prioritized initiatives; document business opportunities, recommend digital solutions, and provide timelines and budget impacts.
  • Identifies new business opportunities and product and service enhancements within strategic objectives and influences business decisions with senior management.
  • Determine, report, and analyze key performance indicators to track the impacts of the self-serve initiatives across all channels.
  • Identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition).
  • Using JIRA, documenting epics, user stories, and tasks to provide direction for the development team(s)
  • You will work closely with the developer team to transform business requirements into technical solutions
  • Using Adobe Experience Manager, monitor and implement changes to the apps to ensure customers' pain points have been addressed
  • Help identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
  • Obtain necessary and timely approvals from internal stakeholders for all digital property updates
  • Ensure best practices are used to increase delivery results
  • Manage weekly meetings with key stakeholders providing status updates
  • Obtain necessary and timely approvals from internal stakeholders for all digital property updates
  • Generates reports and provides analytics upon request; works with stakeholders to optimize key metrics
  • Measures and reports performance of Apps, and assess against goals and KPIs
  • You thrive in a collaborative environment, sharing your knowledge with your colleagues, and celebrating success as a team.
  • Lead cross-functional meetings and drive collaboration between stakeholders. Drive to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution.


Qualifications:

  • Master’s or Bachelor's degree in Business, Technology, Design or equivalent.
  • Minimum 7+ years of online and wireless channel experience within the telecom industry.
  • Keen understanding of the digital ecosystem, trends, and customer needs.
  • Understanding of technical aspects of web & mobile applications
  • Creative ability with practical application for digital channels.
  • Highly motivated individual with a naturally inquisitive nature.
  • Ability to multi-task and manage several projects at once.
  • Strong self-management, self-pacing, and organizational skills necessary.
  • Strong communication (written and oral) skills and negotiation skills.
  • Excellent problem-solving and decision-making skills.
  • Holds self-accountability to achieve established performance objectives.
  • Experience in the implementation of web capabilities
  • Experience with all stages of the Software Development Life Cycle including Requirement Gathering and Analysis, Unit testing, Deployment, Maintenance and Support.
  • Experience in conducting and gathering requirements using various techniques such as interviews and JAD sessions with stakeholders, department heads and end-users.
  • Excellent organizational and planning skills
  • Conceptual understanding of website infrastructures and processes
  • Intermediate knowledge using Jira/Confluence is required
  • Knowledge bale using Omniture (Adobe Suite) is required
  • Expert knowledge in Microsoft Office Suite
  • Self-sufficient and ability to operate with autonomy
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JPC -1450 - Product Owner (Hybrid) • [GTA, ON], Ontario

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