Customer Service Professional

Passionate about your career possibilities Consider joining Manulife Bank as a Customer Service Professional within our continuously growing team!

As a Customer Service Professional you will be responsible for managing all aspects of customer service and addressing customer needs through inbound phone email and potential outbound follow- up services all pertaining to Manulife Banks have strong interpersonal customer service and communication skills.

Is it possible to find a career you love with a global organization that supports your continued growth and success ABSOLUTELY!!

What We Offer :

• Paid Training starting on Day 1 in a hybrid (both virtually and in office) environment with practical hands-on training along with your colleagues.
• Online learning programs driven to focus your career development at your own pace.
• Career growth and leadership support to achieve your goals.
• A supportive and fun working environment.

What We Need from You :

Additional Requirements :

Here are a few reasons why you should consider a career with Manulife :

What motivates you

What can we offer you

Our commitment to you

We lead with our Values every day and bring them to life together.

We create opportunities to learn and grow at every stage of your career.

We invite you to help redefine the future of financial services.

We foster an inclusive workplace where everyone thrives.

We build a business that benefits all stakeholders and has a positive social and environmental impact

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife / John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Waterloo Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$38250.00 CAD - $63750.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption / surrogacy and wellness benefits and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

Required Experience :

Unclear Seniority

Key Skills

Bidding,Apprentice,Bricklayer,Airport,Jni,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1