Sales Coordinator

Position Summary

The sales coordinator will play a critical role in supporting the Sales team in driving growth with key retail accounts across the USA and Canada. This individual will be responsible for managing day-to-day sales operations, coordinating with internal departments, and ensuring smooth execution of customer programs for both branded and private label products.

Key Responsibilities

• Act as a liaison between the Sales team, customers, and internal departments (R&D, Marketing, Production, Supply Chain etc.)
• Support account management for major retailers by preparing presentations, sales reports and product submissions.
• Coordinate new product launches and packaging changes with cross-functional teams.
• Monitor and track customer forecasts and demand planning, while supporting CRM with orders and shipments to ensure on-time delivery.
• Maintain accurate sales data, pricing files, and promotional calendars.
• Assist with trade marketing initiatives, promotional planning, and retailer program submissions.
• Prepare and update sales dashboards, performance reports, and competitive market analysis.
• Manage customer portals for item setup, compliance requirements, forecast and velocity reporting, and promotional submissions.
• Provide administrative support including contract tracking, sample coordination, and follow up on customer requests.

Qualifications

• Bachelor's degree in business administration, marketing or related field (or equivalent experience)
• 2-4 years of experience in sales support, sales coordination or account management within CPG, FMCG, or Retail.
• Experience working with major retailers in USA and Canada and familiarity with vendor portals is an asset.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills.
• Proficient with MS Office and experience working with ERP/CRM systems a plus.
• Detail-oriented with strong analytical and problem-solving abilities.

What we offer

• Competitive salary and benefits package.
• Opportunity to work with a growing brand in the sustainable CPG sector.
• Collaborative, entrepreneurial and mission-driven culture.
• Career growth opportunities in Sales and Account Management.

Equal Opportunity Employer

V.I.P. Soap Products Ltd is an Equal Opportunity Employer.