Director - Quality Assurance, Medical Services and Innovation

Please note this role will work in a hybrid environment. The successful candidate will be working at one of our Canadian Blood Services major site offices, with a preference for Ottawa (1800 Alta Vista Drive), Brampton (100 Parkshore Drive), Calgary (2775 116 Avenue NE) or Vancouver (4750 Oak Street) , and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category : Quality and regulatory affairs

Job posting ID : 7951

​Employment status : Regular full-time

Classification : PTS / MGT / IT B

Salary / Rate of pay : $140,525 to $168,423

Application deadline : 2025-11-20

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements :

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Director – Quality Assurance, Medical Services and Innovation to join our dynamic Office of VP Quality & Reg Affairs team in our Quality and Regulatory Affairs division.

The  Office of VP Quality & Reg Affairs  team is responsible for supporting Canadian Blood Services by providing high-level administrative and operational support to a Vice-President and their extended leadership team. Your keen eye for detail, strong judgment, and ability to manage complex schedules and communications will make you a vital member of the team.

In this role, you will be responsible for leading and maintaining the quality assurance program that ensures the safe, compliant, and high-performing delivery of Canadian Blood Services medical products and services. You will provide oversight and continual improvement of quality systems for regulated areas such as stem cells, organs and tissues, and donor and patient testing. You will apply expert leadership to uphold evolving regulatory requirements, accreditation standards, and industry best practices that protect donors and patients. You will also establish and advance the Quality Management System for new and emerging products and other strategic innovations. You will partner closely with operational, medical, and research teams to embed quality by design and implement efficient, risk-based processes from development through implementation. You will cultivate a high-performing quality culture, enables operational excellence, and ensures our growth in medical services continues to meet the highest standards of quality and safety.

Formula for success

Desired education and skills

What we offer you

What you can expect

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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