Role : OS&D Office Clerk
Who we are :
Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for :
Fastfrate Group is looking for a qualified OS&D person for our Winnipeg, MB office. You’ll handle the day-to-day exceptions of incoming trailers and containers. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively.
What’s in it for you :
- Unionized working environment
- Well-established company backed by over 50 years of service
- Health & Dental Benefits, pension after 1 year
What you’ll do :
Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriersInvestigate reasons for refusals, overages, shortages, damages and OWB’sWork with all shippers & branches in resolving of issuesCross check all unload reports promptly and capture discrepancies in our systemWork with the gathering of information related to approved disposalsGenerate and submit accurate OS&D reports with proper systemic notes and supporting documentsAbility to be resourceful and proactive in dealing with issues that may arisePerform daily dock checks to identify all OS&D freight or damagesAll duties are highly critical, time-sensitive, and require an elevated diplomacy level when dealing with high-profile national customers.Ensure compliance with company processes and proceduresMust Haves :
Minimum 1 year of OS&D experience in the transportation industryAbility to work effectively in a team environmentAbility to work effectively under pressure to meet deadlinesGood computer skills required, Excel and WordSteel toe boots or shoes requiredMust have own means of transportation as not on a bus route.