IT Co-op

Join Our Team as an IT Co-op at Johnson Electric!

Location : Ancaster, ON (Onsite)

Vacancy Type : Student Co-op Position

Schedule : Full-time, Co-op Term

Travel : Occasional travel to Mississauga or Stratford

As our next IT Co-op , you’ll be at the forefront of providing first-level IT support, including PC setup, troubleshooting, and user assistance. Your technical skills and customer service mindset will help ensure seamless IT operations across our corporate environment.

Why You’ll Love Working Here :

Global Presence : Be part of a global company with diverse teams and the opportunity to work on international projects.

Diverse Projects : Work on a variety of projects across different industries, gaining broad experience.

Mentorship Opportunities : Access to mentorship programs that help you grow both personally and professionally.

Innovation Hubs : Access to state-of-the-art facilities and innovation hubs that foster creativity and development.

What You’ll Be Doing :

1. Essential Duties and Responsibilities :

2. Incident Management :

• Provide first-level contact and problem resolution for all users with hardware, software, and applications problems.
• Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.
• PC Setup and Management :

3. Responsible for the setup, installation, and configuration of PCs for new and existing corporate members.

4. Ensure that each PC is equipped with the necessary hardware and software applications to meet specific role requirements.

5. User Support and Communication :

6. Deliver exemplary support and guidance to users, ensuring optimal use and functionality of IT resources.

Maintain a high degree of customer service for all support queries and adhere to all service management principles.

8. Ticket Management :

9. Hardware and Software Inventory :

10. Security Compliance :

11. User Training and Onboarding :

12. Reporting and Documentation :

13. Collaboration :

What We’re Looking For :

How to Apply : Apply online at www.johnsonelectric.com – We can’t wait to meet you!

What We Offer :

Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere. Of course, we offer competitive pay and benefits, and far more than that, we offer you a culture driven by our values and designed to ensure that our most important asset—our people—can flourish.

Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Johnson Electric is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment and selection process. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.

Please note : Johnson Electric may use Artificial Intelligence (AI) tools as part of our process.