Store Manager

Hey were Ardene!

Were the ultimate destination in North America and beyond for head-to-toe apparel footwear and accessories - all at the best 1982 we started as an accessories and jewelry retailer. Today were on a whole new level with 250 stores in Canada the USA and internationally not to mention and our app!

We believe that fashion shouldnt be exclusive or intimidating it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health diversity & inclusion engagement and recognition. This includes our many mindfulness programs too so our teams can create meaningful connections lead with intention and kindness and be their best selves at work and in their lives.

Want to learn more about Life at ArdeneCheck out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

COULD BE YOU!

Want to be part of an amazing team If youre a vibrant and highly motivated leader with an interest in fashion retail we want to hear from you.

The Role

TheStore Managerworks with the District Supervisor to oversee all store operations as well as plan & execute strategies to drive sales and profitability. TheStore Manageris responsible for merchandising customer service as well as their teams training & development.

The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include:

• Collaborating with the District Supervisor to develop and implement strategies to achieve the stores sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the companys employee manual.
• Processing cash/credit/debit purchases at the register.

Qualifications:

• Minimum of 2-3 years retail management experience
• High school diploma or equivalent
• Experience and/or education in visual merchandising
• Solid business acumen
• Proven people development skills and ability to assess talent
• Strong time management and priority-setting skills
• Ability to manage stress in a fast-pace environment
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

AvailabilityRequirements:

• Days evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

Whats in it for you

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Upgraded eligibility for Ardene Rewards

Birthday paid off & Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

At Ardene youre more than an employee youre part of a fun dynamic and energetic family.