Job Description
Job Description
Our amazing team is looking for you! If you are loyal, reliable, hard working and would love to be a part of our family send us your resume! We are looking for a full time night auditor / shuttle driver
At Home2 Suites by Hilton Fort St. John, we guarantee an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to guest satisfaction, you may be just the person we are looking for.
We are unable to support any RCIP or other immigration programs, please apply only if you are a PR / Citizen.
Summary of Position :
The Night Auditor is a key individual during the night, performing the duties that would be handled by the Front Desk Agents and other team members during the day as well as specific audit duties.
Job Requirements :
- Must be available to work overnight shifts : 11pm – 7am, varying days of the week
- Must be fully available to work weekdays, weekends and statutory holidays
- Class 5 BC driver’s license required
- Upon hire, must provide driver’s abstract to determine driver’s record
- Valid Food Safe Certificate is an asset
- Must be able to lift up to 50lbs
- Reliability and punctuality are a must
Responsibilities :
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following :
Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our guests through attention to detail and recognitionConsistently provide exceptional guest serviceGather and maintain knowledge of new and existing services available to hotel guestsEnsure that all service standards, policies and procedures are adhered to in an effort to consistently offer the best service possibleEnergize Home2 Suites by Hilton Fort St. John by promoting guest loyalty and local recognitionAnswer & appropriately qualify all incoming calls on multi-line telephone systemEfficiently & accurately process check ins and check outsEfficiently & accurately perform all auditing duties including posting room & tax chargesPrepare Statistical and Daily reportsWork closely with the Accounting DepartmentAssist with necessary day to day operations of the Front OfficeOther duties as assigned by the managementQualifications :
Previous experience in a similar or related position an assetPassion for guest serviceExceptional communication skills, both written and oralMust be able to multitask & consistently deliver top quality service in a fast paced work environmentHighly organized, results-oriented with the ability to be flexible and work well under pressureKnowledge of Word, Excel and other computer related programs an assetPrevious experience with OnQ Property Management System an assetPrevious multi-line telephone and reservations experience an assetProven self-motivation, ability to work well with minimum supervisionMust be enthusiastic and team oriented as well as work great independentlyPowered by JazzHR
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