- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Greet people and direct them to contacts or service areas
- Attend to cancellations and schedule changes
- Arrange schedules
- Keep logs and maintain records
- Obtain price quotations from catalogues and suppliers
- Deliver messages, reports, requisitions and specimens between departments
- Open and distribute regular and electronic incoming mail and other material
Computer and technology knowledge
- MS Office
Technical or specialized writing
- Analysis
Area of specialization
- Reports and records
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Attention to detail
Personal suitability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
- Client focus
Health benefits
- Dental plan
- Health care plan
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities