Equity Order Management Analyst

Job Summary

Receives, investigates, and responds to all customer inquiries and complaints regarding banking products and services; processes basic bank service transactions. Has expert organizational knowledge and deep understanding of the operational environment.

Job Description

What is the opportunity?

RBC is looking for an order and trade support analyst to provide operational support to our Traders and other internal departments. In this role you will be responsible for supporting in-house equity trading application and back office interface application

What will you do?

Investigate Order and Trade queries from internal clients, traders, and other support departments, and as break issues arise

Project work : Design review and signoff, Raise issues and provide potential solutions, UAT testing and signoff and Implementation assistance

Ensure integrity of system data

Ensuring processes and procedures are set and followed

Support of primarily Retail order and trade flows

Daily input and update of trades and account related data within application

What do you need to succeed?

Must Have

Proficient in data entry

Canadian Securities Course

Trade Processing knowledge

Order Flow knowledge

Excellent communication and written skills

Nice to Have

Excellent organization skills

Adaptability to a changing environment

Analytical through process

Problem solving capabilities

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work / life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Opportunities to building close relationships with clients

Access to a variety of job opportunities across business and geographies

The successful candidate will need to establish and maintain productive working relationships with Advisors and individuals at all levels, both internally and externally.

Job Skills

Analytical Thinking, Canadian Securities, Communication, Critical Thinking, Customer Service, Data Entry, Equities Trading, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Order Management, Process Improvements, Time Management, Trade Processing