Program Manager

Job Description

The Program Manager works directly with strategic customers, plant management and internal customer-focused teams to develop and implement account strategies in order to delight our customers and provide a world class customer experience. The Program Manager is responsible for managing overall customer programs for assigned accounts through high level leadership of cross-functional teams comprised of Buyers, Material Planners, Test, Manufacturing and Quality Engineers. The Program Manager plays a key role in broadening and advancing customer relationships. The role is responsible for improving and optimizing all key account metrics.

Responsibilities

• Managing the client relationship and expectations to ensure customer satisfaction related to ongoing business relationships
• Ensuring that performance on key metrics meets or exceeds requirements and / or customer expectations, inclusive of inventory turns, E&O recovery, profit margins, revenue stability and growth, management of customer against contractual terms, on time delivery, quality performance, and accounts receivable collection.
• Ensuring that all information and communication necessary to the customer is provided in a timely manner
• Providing budget analysis, labour planning and coordination of activities between client and company personnel
• Managing supply / demand plans to ensure all deliverables are coordinated to support on time delivery against Sanmina commitments
• Coordinating and delivering quotations to sales organization and / or customers
• Monitoring programs from initiation through delivery to meet revenue and cost projections
• Recommending and driving programs for quality improvement, productivity, and cost reduction to maximize competitive economics for both SSCI and customers
• Driving increased customer engagement of Share of Wallet growth and new program onboarding

Requirements

Proven successful track record in the following areas :

Preferred Qualifications

Other Requirements

Able to obtain your Controlled Goods Certification, as well as International Traffic in Arms Regulations (ITAR) and Defense Federal Acquisition Regulation Supplement (DFARS) Clearance.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing

Sanmina welcomes and encourages applications from persons with disabilities. In accordance with the guidelines established under the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates taking part in all aspects of the selection process.

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