Job Description
Position Title : Bilingual Senior Service Representative
Start Date : ASAP
End Date : February 3,
Length of Contract : 8 months
Pay : $27 / hour.
Location : Montreal, Quebec
Roles and Responsibilities :
- Supports the execution of strategic initiatives; includes tracking metrics and milestones
- Builds effective relationships with internal / external stakeholders
- Analyzes data and information to provide insights and recommendations
- Leads the planning, coordinating, and implementing department events
- Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group
- Coordinates and monitors budgets and reporting on results vs. budget
- Manages and monitors calendars and upcoming events
- Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation
- Supports the coordination and implementation of department events
- Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available
- Answers central phone line, responding to and resolving / escalating inquiries
- Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
- Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget
- Makes travel arrangements, booking flight / hotel reservations as needed
- Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Broader work or accountabilities may be assigned as needed
Must-Have Skills :
Bilingual (fluent in French and English – both written and verbal)3-5 years of experience in an administrative / professional support function3+ years of experience in customer service and / or 5+ years of experience in an administrative roleSalesforce experienceProficient in MS Suite (Outlook, Excel, etc.)Nice-to-Have Skills :
Former banking / FI experienceConcur experienceSoft Skills :
Strong attention to detailAbility to work independently and with a teamProfessional demeanorRelatable, ability to take on challengesHonest and open viewpointStrong organizational skillsCollaboration and team skillsAnalytical and problem-solving skillsPunctualEducational Requirements :
College / University Degree or DiplomaWe thank you for your interest in the position, however, only those who are qualified will be contacted
Inclusion and Equal Opportunity Employment
Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal / Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.
Requirements :
Work Permit